Terms and Conditions
Jan Rae Boutique is an AUTHORIZED retail agent for every designer that we sell. We are offering you many styles, colors, and sizes which can be ordered through our online store. Because we cannot stock every item in every color and size, we are happy to special order your style in the color and size you desire. Within 48 hours of receiving your order, we will determine whether we have your dress in stock. If not, we will contact the vendor to special order your dress.
YOUR CREDIT CARD WILL NOT BE CHARGED until we determine that your dress is available to be shipped to you by your "wear date." You will receive an email confirming your order and that it will be shipped to you before your wear date, together with a receipt of your charges. You will also receive an email when your dress is actually shipped to you. It is important that you provide us with a "wear date" and be sure to allow yourself ample time to have your gown altered, if necessary.
RETURN POLICY: Social Occasion Dresses, Suits, and Evening Gowns are nonrefundable and no returns will be accepted, as is customary in the industry.
Please refer to the sizing chart for each designer and be sure to measure carefully. You can always take in a gown that is too large, but you cannot let out a gown that is too small. Most of our customers will need to have some type of alterations done to their gown. Please allow yourself ample time for alterations before your wear date.